Explorer Draws Default Icon for Shortcuts over Slow Link (199303)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q199303 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
In Windows Explorer, a shortcut to a file on a remote server is displayed as a default icon, rather than its registered file type.
CAUSE
This problem occurs if there are large numbers of shares on the remote server and the links between the two servers are slow, for example, with RAS connections. When you double-click any one of these default icons, it will not open. Windows Explorer acquires the icon asychronously, and will abandon this operation after a time-out value.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, create the following registry entry:
- Start Registry Editor (Regedt32.exe).
- Locate the following key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\
NOTE: The above registry key is one path; it has been wrapped for
readability.
- On the Edit menu, click Add Value, and then add the following registry
value:
Value Name: NetLinkTimeout
Data Type: REG_DWORD
Value: 7500 (milliseconds)
- Quit Registry Editor.
You may set it to a larger value, such as 9,000 (9 seconds). If it still fails, increase this value by 1,000 each time.
The drop target icon is also changed to this time-out value; by default, it is 1 second.
| Modification Type: | Major | Last Reviewed: | 6/11/2002 |
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| Keywords: | kbnetwork kbprb KB199303 |
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