3Com SmartAgent Can Produce High CPU Usage When Using WLBS (199021)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0
  • Microsoft Windows NT Load Balancing Service
This article was previously published under Q199021

SYMPTOMS

3Com network interface cards (NICs) come with a SmartAgent service that allows remote monitoring, administration, and troubleshooting. On some configurations, it can produce high CPU usage when used in conjunction with the NIC that has Windows NT Load Balancing Service (WLBS) bound to it.

RESOLUTION

To work around this problem, disable SmartAgent in the Services tool in Control Panel.
Modification Type:MajorLast Reviewed:8/10/2001
Keywords:kbprb KB199021
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