XLN: Error Msg: Can't Open This Item. Could Not Complete The Operation. (198909)


The information in this article applies to:

  • Microsoft Outlook 98 8.5, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows 95
  • Microsoft Exchange Server 5.5
This article was previously published under Q198909

SYMPTOMS

The following error may occur when you open a mail message in Microsoft Outlook:
Can't open this item. Could not complete the operation. One or more parameter values are not valid.

CAUSE

One or more of the message's MAPI properties may be corrupt or invalid.

RESOLUTION

You may be able to view the MAPI properties of the message using the MDB Viewer (Mdbvu32.exe) utility, which is included on the Microsoft Exchange Server CD in the Support\Utils directory.

By viewing the message properties, you may be able to determine the corrupt property, and possibly reset it to a valid value.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:11/3/2004
Keywords:kbbug kberrmsg kbpending KB198909
©2004 Microsoft Corporation. All rights reserved.