Err Msg: Unable to Connect Because of a Configuration Error (198806)

RESOLUTION

To work around this behavior, use either of the following methods:

Windows 2000

Method 1

For information about how to connect Windows 2000 Professional to a dial-up ISP, please click the article number below to view the article in the Microsoft Knowledge Base:

Method 2

To configure a Dial-Up Networking connection to use a script file, follow these steps:

1. Right-click My Network Places, and then click Properties.
2. Right-click the Dial-up connection, and then click Properties.
3. Click the Security tab.
4. Click to select the Run Script check box.
5. If your script is listed in the drop down menu, click to select it, and then click Open. If it is not listed, click Browse to browse to your script file, and then click Open.
6. Click OK in the Connection Properties dialog box.

For Windows NT

Method 1

Connect to your ISP using Dial-up Networking, and then start Internet Explorer. For information about how to connect to the Internet using Dial-Up Networking, please see the following article in the Microsoft Knowledge Base:

Method 2

Obtain or create a script file that automatically logs on to your ISP. Contact your ISP to inquire about the availability of a script file.

To configure a Dial-Up Networking connection to use a script file, follow these steps:

1. Double-click My Computer.
2. Double-click Dial-up Networking.
3. Click the phonebook entry for your ISP.
4. Click More, and then click Edit entry and modem Properties.
5. On the Script tab, click Run this script and then click the script file you want to use.

NOTE: It may be necessary to add delay 1 to the end of the script file for better connectivity.