My Personal Tutor Err Msg: Out of Memory! Please Close Some Applications and Try Again (198748)


The information in this article applies to:

  • Microsoft My Personal Tutor: Sam's Hide and Seek Adventure 1.0
  • Microsoft My Personal Tutor: Sky's Space Station Voyage 1.0
This article was previously published under Q198748

SYMPTOMS

When you attempt to create a Progress Report in any of the Microsoft My Personal Tutor programs listed at the beginning of this article, you may receive the following error message:
Microsoft My Personal Tutor Progress Reports

Out of Memory! Please close some applications and try again.

CAUSE

This behavior can occur if the Default.ojd file is missing or damaged.

RESOLUTION

To resolve this issue, remove and then reinstall the My Personal Tutor program. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. Click Microsoft Sam's Hide and Seek Adventures or Microsoft Sky's Space Station Voyage, and then click Add/Remove.
  4. If you are prompted to confirm the program removal, click Yes.
  5. Insert the Sam's Hide and Seek Adventures or Sky's Space Station Voyage CD-ROM into your CD-ROM drive and then follow the instructions on the screen to reinstall the program.
If the issue continues to occur, copy the Default.ojd file from the Sam's Hide and Seek Adventures or Sky's Space Station Voyage CD-ROM to your hard disk. To do this, follow these steps:

  1. Insert the Sam's Hide and Seek Adventures or Sky's Space Station Voyage CD-ROM into your CD-ROM drive.
  2. Double-click My Computer.
  3. Right-click the CD-ROM drive icon, and then click Explore.
  4. Double-click the Tutor folder.
  5. Right-click the Default.ojd file, and then click Copy.
  6. Click Start, and then click Run.
  7. In the Open box, type the following line (including the quotation marks), and then click OK:

    "C:\Program Files\Microsoft My Personal Tutor\Data\Static"

  8. On the Edit menu, click Paste.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:5/9/1999
Keywords:kbbug kberrmsg KB198748
©2002 Microsoft Corporation. All rights reserved.