XCLN: Application Conversion Assistant May Crash with Dr. Watson (198565)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q198565

SYMPTOMS

The Application Conversion Assistant may fail (crash) with a Dr. Watson error when it attempts to parse a Lotus Notes database.

CAUSE

This behavior is due to the software's dependency on the Notes API stack. There are potentially many more different reasons why the Application Conversion Assistant crashes.

One known case is when the Application Conversion Assistant attempts to read a Notes database design containing missing or corrupt fields. For example, a Notes designer may have inserted a shared-field object into a database without actually associating it with anything. This would cause a crash.

RESOLUTION

Future versions of the Application Conversion Assistant will bypass the dependency on the Notes API stack, and problems of this nature will disappear.

WORKAROUND

Remove the problematic Notes design element before running the Application Conversion Assistant.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbbug kbpending KB198565
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