OL2000: Manual Journal Entry Does Not Default to Current Time (198317)
The information in this article applies to:
This article was previously published under Q198317 SYMPTOMS
A manual Journal entry may open with a default Start time other than the
current time.
CAUSE
You set the current Journal folder view to one of the grouped options such
as By Type, By Contact, or By Category. In these time-line views, a new
manual Journal entry has a default Start time of 12:00 A.M., or any hour
selected on the time-line bar.
RESOLUTION
Change your Journal folder view to one of the list views such as Entry
List, Last Seven Days, or Phone Calls before opening a manual Journal
entry.
-or-
Manually change the new Journal entry Start time to the current time.
MORE INFORMATION
If you set the Journal folder view to By Type, the time-line bar displays
hours. In this view, the current hour is highlighted and any new manual
Journal entry has a Start time on the even half-hour, such as 9:00 A.M.
If you set the Journal folder view to By Contact, or By Category, the time-
line bar displays dates. In this view, the current date is highlighted and
any new manual Journal entry has a Start time of 12:00 A.M.
| Modification Type: | Major | Last Reviewed: | 10/9/2003 |
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| Keywords: | kbprb KB198317 |
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