OL98: URL Link to Folder Doesn't Work Outside of Outlook (198275)
The information in this article applies to:
- Microsoft Internet Explorer 4.01 for Windows 95 SP 1
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Outlook 98
This article was previously published under Q198275 SYMPTOMS
You use the Outlook protocol to create a link to a Microsoft Outlook folder
or Outlook item, and the link does not work in Microsoft Internet Explorer
4.x. Instead, you receive the following two error messages:
Cannot find the file "'outlook://<path>'" (or one of its components),
Make sure the path and filename are correct and that all required
libraries are available.
Internet Explorer cannot open this helper application for
"outlook://<path>". The protocol specified in this address is not valid.
Make sure the address is correct, and try again.
CAUSE
The Uniform Resource Locator (URL) contains spaces, and Internet Explorer
does not process the protocol correctly.
RESOLUTION
When creating the URL, use %2520 to represent a space instead of %20. For
example, use this Outlook protocol
Outlook://Public%2520Folders/All%2520Public%2520Folders/TestFolder
instead of
Outlook://Public%20Folders/All%20Public%20Folders/TestFolder
where TestFolder is the name of a folder located in the All Public Folders
folder.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet
Explorer.
| Modification Type: | Major | Last Reviewed: | 5/20/2003 |
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| Keywords: | kbbug kbnofix KB198275 |
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