PUB2000: Cannot Create Online Document Error Publishing Web (198238)
The information in this article applies to:
This article was previously published under Q198238
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key"
Help topic in Regedt32.exe.
SYMPTOMS
When you click Web Page Preview on the File menu, you may receive one of the following error message:
Publisher cannot create the file because the GIF export filter is
missing.
Please run setup again to reinstall the missing filter. For more
information on running setup, press F1 now.
Publisher cannot generate a picture on Page 1 into a graphic for your
website. The graphic may be too large, or your computer may be low on
memory.
CAUSE
This error message occurs if your GIF import/export filter (Gifimp32.flt)
is missing, outdated, or corrupted. It may also occur if the Windows
Registry entries for the GIF import/export filter are missing or corrupted.
RESOLUTION
Click Help, then click Detect and Repair. This will solve the issue in most
cases. If this does not resolve the issue, use one of the following two
methods listed below.
If you receive the first error listed in the SYMPTOMS portion of this
article, the Gifimp32.flt is probably missing, damaged, or the wrong
version. Rename and replace the Gifimp32.flt file.
If you receive the second error message listed in the SYMPTOMS portion of
this article, the registry settings for the graphics filter may be
incorrect or damaged. Remove the GIF import Filter registry entries and
restart Microsoft Publisher.
To Replace Gifimp32.flt- Rename the file Gifimp32.flt. By default, this file is located in
the following folder:
C:\Program Files\Common Files\Microsoft Shared\Grphflt
- You can copy this file from the following folder on the Publisher CD:
D:\Shared\Grphflt
assuming that D: is the drive letter of your CD-ROM drive. If you have Publisher on disk, you can replace this file by running Publisher Setup and clicking the Reinstall button in the Maintenance Mode Setup dialog box.
To Remove the GIF Import Filter Registry Entries
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics
in Regedt32.exe. Note that you should back up the registry before you edit
it. If you are running Windows NT, you should also update your Emergency
Repair Disk (ERD).
- Start the Registry Editor and delete the following keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Gif
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Graphics
Filters\Import\GIF
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Graphics
Filters\Export\GIF - Open the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
\SharedDLLs - Delete the Value called:
C:\Program Files\Common Files\Microsoft Shared\Grphflt\Gifimp32.flt
- Exit the Registry Editor.
- Start Publisher. When you start Publisher, it checks the registry for the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Graphics\
Filters\Export\GIF
If this key is missing, Publisher will add the key.
| Modification Type: | Major | Last Reviewed: | 6/11/2002 |
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| Keywords: | kbprb KB198238 |
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