WD2000: Can't Rename or Delete File in Open Dialog Box (198193)
The information in this article applies to:
This article was previously published under Q198193 SYMPTOMS
When you try to rename or delete a file in the Open dialog box (on the
File menu, click Open) and you are viewing files in preview mode, the following error message may appear:
Cannot rename [or delete] '<file name>': Access is denied.
Make sure the disk is not full or write-protected and that the file is
not currently in use.
CAUSE
This error occurs when the file you are trying to rename or delete does
not contain a preview picture. Because this picture is absent, Word must
open the file so that you can scroll through it in the Open dialog box.
When the file is open, Word cannot display the properties.
WORKAROUND
Before you attempt to rename or delete a file, change the view from
Preview to any other view (such as List, Details, or Properties) by
clicking the Views drop-down list (in the Open dialog box) and clicking one of the views other than Preview.
NOTE: You may have to close and then reopen the Open dialog box before you
can rename or delete a file.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
MORE INFORMATION
Preview picture allows a snapshot of the first page of the document to
appear in the Open dialog box. You can save a preview picture of the
document by clicking Properties on the File menu and clicking the Save
preview picture check box to select it (the check box is in the
lower-left corner of the Summary tab).
| Modification Type: | Major | Last Reviewed: | 12/6/2000 |
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| Keywords: | kbbug KB198193 |
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