XWEB: OWA Does Not Include DPA as an Authentication Option (198023)


The information in this article applies to:

  • Microsoft Outlook Web Access 5.5
  • Microsoft Exchange Server 5.5
This article was previously published under Q198023

SYMPTOMS

If you use Outlook Web Access (OWA) to log on using Distributed Password Authentication (DPA) as the authentication method you will get the following error:
You do not have access permissions for this URL.
Your membership has been verified, but you do not have permissions to
access the URL you requested. Contact the service provider that
maintains your membership for this site.

CAUSE

In Exchange Server 5.5, the support for DPA with OWA was not implemented. The hotfix described below also changes the options page so that the change password button is not displayed if the user is logged on using DPA.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

Component: Outlook Web Access 

   File Name      Size     Date
   --------------------------------
   Constant.inc    2,940   12/10/98
   Logon.inc       8,250   12/10/98
   Set.asp        18,960   12/10/98
The above files need to be installed in the following locations:

  • Copy Constant.inc to your server's Exchsrvr\Webdata\USA folder.
  • Copy Logon.inc to your server's Exchsrvr\Webdata\USA\Lib folder.
  • Copy Set.asp to your server's Exchsrvr\Webdata\USA\Options folder.

Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access version 5.5.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbfix kbQFE KB198023
©2004 Microsoft Corporation. All rights reserved.