OL2000: Unable to View Office Document Embedded in New Message (197892)
The information in this article applies to:
This article was previously published under Q197892 SYMPTOMS
When you create a new Office Document in Microsoft Outlook, there is no
place to add text.
CAUSE
This problem occurs if the option to View Message Headers is turned off,
and you click "Send the document to someone" when you start the Office
Document.
RESOLUTION
To avoid this problem, turn on the Message Header option before you
create the new Office Document. To turn on the Message Headers option so
that you can edit the Office document, follow these steps:
- On the File menu, point to New, and click Mail Message.
- In the new message, click Message Header on the View menu. The Message
Header option should now appear selected to indicate that the option
is on. This is a "toggle" option. It is either on or off. Each click
changes its condition.
- Close the message.
When you create the next Office Document, click the Message tab to add the
recipient's address, and click the Document tab to compose the text.
MORE INFORMATION
The message header is the part of the mail message that includes the
message, tabs, the address boxes, and the Subject box. In a typical mail
message, the body of the message is visible, and you can type in it, even
when the message header is turned off.
| Modification Type: | Major | Last Reviewed: | 11/5/2003 |
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| Keywords: | kbbug kbpending KB197892 |
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