OL2000: Err Msg: Could Not Find a Contact with This E-mail Address (197881)
The information in this article applies to:
This article was previously published under Q197881 SYMPTOMS
In Microsoft Outlook, when you right-click a resolved e-mail address and
click Look Up Contact on the shortcut menu, you may receive the following
error message:
Could not find a contact with this e-mail address.
CAUSE
The addressee is not in your primary Contacts folder.
MORE INFORMATION
The Look Up Contact feature limits searches to the primary Contacts folder.
Outlook searches additional contact folders for "Check Names" resolution.
For performance purposes, Outlook does not look up contacts in additional
contact folders.
NOTE: When you create a mail message from the Address Book by clicking New
Message on the File menu in the Address Book dialog box, the Look Up
Contact command is not available.
REFERENCES
For additional information, please see the following article in the
Microsoft Knowledge Base:
197557 : OL2000: How to Look Up a Contact from an E-Mail Address
For more information about looking up contacts, click Microsoft Outlook
Help on the Help menu, type " Look up contact information for an item" in
the Office Assistant or the Answer Wizard, and then click Search to view
the topic.
| Modification Type: | Major | Last Reviewed: | 10/8/2003 |
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| Keywords: | kbprb KB197881 |
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