Bookshelf 99: Right-Click Define Feature Starts Bookshelf Basics (197771)



The information in this article applies to:

  • Microsoft Bookshelf 99

This article was previously published under Q197771

SYMPTOMS

After you install Microsoft Bookshelf 99, the Define feature of Microsoft Word 97 may continue to start Microsoft Bookshelf Basics.

CAUSE

This behavior can occur because the Bookshelf 99 installation program does not overwrite the registry key installed by Bookshelf Basics.

RESOLUTION

To resolve this issue, use the Microsoft Office 97 CD-ROM to remove Bookshelf Basics, and then remove and reinstall Bookshelf 99.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Bookshelf 99.

Modification Type:MajorLast Reviewed:12/7/2001
Keywords:kbbug kbenv kbinterop kbsetup KB197771