Windows NT Starts in VGA Mode After You Update to SP4 (197537)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q197537 SYMPTOMS
After you apply Windows NT 4.0 Service Pack 4, Windows NT may start in VGA
mode.
CAUSE
This problem has been observed with the following video adapters:
- Number Nine Revolution 3D AGP graphics Accelerator
- NeoMagic MagicMedia 256AV Multimedia Accelerator
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression tested and should be applied only to
systems experiencing this specific problem. If you are not severely
affected by this specific problem, Microsoft recommends that you wait for
the next Windows NT service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information on support costs, please go
to the following address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
Date Time Size File Name Platform
-------------------------------------------------------------
10/27/98 04:41p 25,104 Videoprt.sys (x86)
10/27/98 04:41p 32,816 Videoprt.sys (Alpha)
STATUS
Microsoft has confirmed this to be a problem with Service Pack 4 for
Windows NT version 4.0.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB197537 |
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