WD97: Error Message: The Wizard Cannot Use the Active Document (197508)


The information in this article applies to:

  • Microsoft Word 97 for Windows
This article was previously published under Q197508

SYMPTOMS

After you create a new document based on a template created with one of the following wizards

Agenda Wizard
Fax Wizard
Table Wizard

the following error message appears:
The wizard cannot use the active document. To run the wizard, choose New from the File menu and select the <wizard name> wizard.
Some of the error messages listed below may also appear:

Agenda Wizard

  • If the template is based on the Agenda Wizard, after you click OK, the following error message appears in Word for Windows:
    The wizard cannot continue because an error has occurred (500).

Fax Wizard

  • If the template is based on the Fax Wizard, the following error message appears in Word for Windows and Word for Windows NT:
    The wizard cannot continue because an error has occurred (509).

Table Wizard

  • If the template is based on the Table Wizard, the following error message appears in Word for Windows:
    The wizard cannot use the active document. To insert a table with this wizard, choose Insert Table from the Table menu and push the Wizard button. To create a new document, choose New from the File menu and select Table Wizard.

CAUSE

These errors occur when the AutoNew and StartWizard macros are retained in the new template.

RESOLUTION

Method 1:

Delete the AutoNew and StartWizard macros from your new template. To do this, choose Macro from the Tools menu. Select the macro and choose the Delete button.

Method 2:

Create a document based on the selected Wizard. Save this document as a template. The AutoNew and StartWizard macros are not retained in the new template.
Modification Type:MajorLast Reviewed:11/14/2000
Keywords:kbprb kbtemplate KB197508
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