OL2000: (CW) Reasons Outlook May Access the Floppy Drive (197497)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q197497


NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

This article describes some of the reasons Outlook may appear to unnecessarily access the floppy disk drive.

MORE INFORMATION

There are several reasons Outlook may try to access the floppy disk drive:
  • To access a personal folder
  • To save archive information
  • To access a reminders sound file
  • Journaling Office documents opened from Diskette

Outlook May Need to Access a Personal Folder on the Drive

To check the location of your personal folders, follow these steps:
  1. On the Tools Menu, click Services.
  2. Click to select Personal Folders, and then click Properties.
  3. Verify the path to the personal folder.
  4. Repeat steps 1-3 for each personal folder.
Personal folders can have different names. For example, "my archive" or even a blank name that uses a space character are valid file names. To be certain you are checking the path of every personal folder in your messaging profile, look at the Properties for each personal folder listed on the Services Tab.

Outlook May Attempt to Archive Information to the Drive

To check the location of the archive folder, follow these steps:
  1. On the Tools Menu, click Options.
  2. Click the Other tab and then click AutoArchive.
  3. Check the path to the Default Archive File.

Reminders May Need to Access a Sound File on the Drive

To check the location of the sound file, follow these steps:
  1. On the Tools Menu, click Options.
  2. Click the Other tab and then click Advanced Options and click Reminder Options.
  3. Check the path for Play Reminder Sound.
  1. Click the Tools menu and then click Options.
  2. On the Preferences tab, click Journal Options.
  3. In Journaling Otions, click to remove the check mark next to the Office applications in the Also Record Files From list.
  4. Click OK and OK again to save the changes.
When you restart Outlook after deactivating Journaling for Office documents, you can then reactivate the feature.

NOTE: Due to the advanced file handling techniques employed with the Office family of applications, it is not recommended that you routinely open and save Office documents using diskettes.
Modification Type:MajorLast Reviewed:10/8/2003
Keywords:kbinfo KB197497
©2003 Microsoft Corporation. All rights reserved.