Error Message: Invalid Page Fault in Jscript.dll... (197388)



The information in this article applies to:

  • Microsoft Windows 98

This article was previously published under Q197388
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

When you try to navigate to a Web site that uses a Java script, you may receive the following error message:
Explorer has caused an invalid page fault in jscript.dll at 015f:6b70b293.

CAUSE

This issue can occur if you have installed Symantec Norton Anti-Virus version 5.0 on you computer.

RESOLUTION

To work around this issue, use the following steps:

  1. Start your computer with your Windows 98 Startup Disk. For information about how to create a Windows 98 Startup Disk, please see the following article in the Microsoft Knowledge Base:

    ARTICLE-ID: 187632
    TITLE : How to Create a Windows 98 Startup Disk that Supports FAT32

  2. Choose Start Computer With CD-ROM Support, and then press ENTER.
  3. At the command prompt, type the following commands, pressing ENTER after each command:

    c:
    cd windows\system
    ren jscript.dll jscript.old
    ren vbscript.dll vbscript.old
    ren dispex.dll dispex.old
    ren scrrun.dll scrrun.old

  4. Extract the following files from your original Windows 98 media to the Windows\System folder:

    - Jscript.dll (in the Win98_32.cab file)
    - Vbscript.dll (in the Win98_39.cab file)
    - Dispex.dll (in the Win98_31.cab file)
    - Scrrun.dll (in the Win98_57.cab file)


    For information about how to extract original Windows files, please see the following article in the Microsoft Knowledge Base:

    ARTICLE-ID: 129605
    TITLE : How to Extract Original Compressed Windows Files


Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kb3rdparty kberrmsg kbInvalidPageFault kbprb KB197388