Random STOPs Using Cirrus Logic Display Adapters and pcANYWHERE (197386)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0

This article was previously published under Q197386

SYMPTOMS

On systems with some Cirrus-compatible display adapters and pcANYWHERE 8.02, Windows NT may randomly and infrequently stop responding (hang) and report the following blue screen error messages:

STOP 0x00000050 error
PAGE_FAULT_IN_NONPAGED_AREA.
-or-

STOP 0x0000001e error
KMODE_EXCEPTION_NOT_HANDLED

RESOLUTION

To resolve this issue, contact Symantec Technical Support, or download the pcANYWHERE 8.02B update from:



For additional information, please see the following article in the Microsoft Knowledge Base:

188303 Random Stop 0x50 Errors on Cirrus Video Adapters

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type:MajorLast Reviewed:9/12/1999
Keywords:kbprb KB197386