OL2000: (IMO) Show Folder as E-mail Address Book Is Dimmed (197229)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q197229


NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

The "Show this folder as an e-mail Address Book" check box in the Properties of your Microsoft Outlook Contact folder appears dimmed.

CAUSE

The Internet Mail Only installation uses the Windows Address Book (WAB) for storing and managing Contacts. The Outlook Address Book is a service only available with the Corporate Workgroup installation of Outlook.

For more information about Outlook Address Book issues, please see the following article in the Microsoft Knowledge Base:

197577 OL2000:(CW) Show This Folder as E-mail Address Book Is Dimmed


Modification Type:MajorLast Reviewed:10/9/2003
Keywords:kbinfo KB197229