Serial Mouse Functionality Lost in Windows 2000 (197184)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
This article was previously published under Q197184 SYMPTOMS
You may lose functionality of your serial mouse in Windows 2000.
CAUSE
This behavior can occur if your mouse is attached to a serial switch box.
RESOLUTION
To work around this behavior, use either of the following methods:
Method 1NOTE: This method can be used only during initial installation because the values exist in the Hardware key, which is built during Windows 2000 Setup and cannot be accessed after Windows 2000 is installed. Since a setup information (.inf) file is being modified, Setup must be run from the I386 folder.
Using a text editor (such as Notepad), add the following line in the
[Ser_Inst.HW.AddReg] and [LogiSer_Inst.HW.AddReg] sections of the
Msmouse.inf file:
HKR,,"WaitEventMask",0x00010001,0xFFFFFFFF
: This setting locks the serial port for use only with a serial mouse. If you want to change the functionality of the serial port at a later time, you need to install Windows 2000 again.
Method 2
Restart your computer.
MORE INFORMATION
Windows 2000 does not provides a polling method for detecting the
temporary removal or loss of serial devices. If the switch box is designed
to disconnect and reconnect the serial port, the computer assumes the
device is removed.
| Modification Type: | Major | Last Reviewed: | 11/17/2003 |
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| Keywords: | kbHardware kbprb KB197184 |
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