OL2000: Can't Open Word Attachments with Custom Extensions (197090)
The information in this article applies to:
This article was previously published under Q197090 SYMPTOMS
When you open an attached Microsoft Word document that uses a custom file
name extension, you receive the following error message:
The file, <TEMP directory path to the attached file>, does not
have a
program associated with it. For this action. To create an association,
double-click My Computer on your desktop. On the View menu, click
Options, and then Click File Types.
CAUSE
The custom extension is not registered with the operating system.
RESOLUTION
There are two methods you can use to successfully open the Word files with
custom extensions:
- Save the documents to a location on the hard
drive and then open them in
Word.
- Create an association for the custom extension on the computer that
receives the Word document.
Modification Type: | Major | Last Reviewed: | 9/29/2003 |
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Keywords: | kbprb KB197090 |
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