OL2000: Message Header Does Not Show in Preview Pane (197081)


The information in this article applies to:

  • Microsoft Outlook 2002
  • Microsoft Outlook 2000
This article was previously published under Q197081

SYMPTOMS

The Preview Pane is turned on, but the message headers are not visible.

CAUSE

You have selected Hide Header Information.

MORE INFORMATION

Outlook provides the ability to preview mail messages in a separate window pane. You also have the option to display the message header information. This information includes the following:

  • From
  • To
  • CC
  • Subject of the message
For some users this information may not be necessary. By default, Outlook will display the message header when the Preview Pane is turned on.

There are two ways to hide or display the message header information.

Method 1



  1. On the View menu, point to Current view and click Customize Current View.
  2. Click Other Settings.
  3. Under Preview Pane, click to select the Hide Header Information check box. To display header information, click to clear the Hide Header Information check box
  4. To close all dialog boxes, Click OK twice.

Method 2



  • To hide the header information, double-click in the Preview Pane message header area.
  • To display the header information, double-click the bottom line of the double line that separates the Preview Pane from the message list area.
Modification Type:MajorLast Reviewed:4/6/2004
Keywords:kbhowto kbprb KB197081
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