OL2000: (IMO) Screen Saver Does Not Start When Scheduled (196994)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q196994
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

Your screen saver may not start according to its time settings.

CAUSE

This behavior may occur if Microsoft Outlook 2000 is set to automatically check for new messages at an interval that is less than the delay interval set to start the Microsoft Windows 95/98 screen saver. For example, this behavior can occur if Outlook is set to automatically check for new messages every 5 minutes and the screen saver is set to start after 10 minutes of inactivity.

RESOLUTION

Set the screen saver to start in a period of time that is less than the interval that Outlook is set to automatically check for new messages.

MORE INFORMATION

To change the screen saver settings, follow these steps:

  1. On the Windows Start menu, point to Settings, click Control Panel, and double-click Display.
  2. On the Screen Saver tab, reduce the number of minutes in the Wait box to a number smaller than the interval that Outlook is set to automatically check for new messages.
  3. Click OK.
To change the Outlook message check interval, follow these steps:

  1. On the Tools menu, click Options, and then click the Mail Delivery tab.
  2. Click to select the checkbox for "Check for new messages every," and then click to change the time interval in the minutes spin control.
  3. Click OK.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbhowto KB196994
©2003 Microsoft Corporation. All rights reserved.