OL2000: (IMO) Voting Button Options Are Not Available (196983)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q196983
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

There are no Voting button options for e-mail messages in your installation of Microsoft Outlook.

CAUSE

The Internet Mail Only installation of Outlook does not include Voting button features.

RESOLUTION

The Outlook Messaging Interface used with the Internet Mail Only installation of Outlook, does not allow for Voting buttons. This feature is available with the Corporate or Workgroup installation of Outlook, because it is a full MAPI client. To get this feature you need to convert to the Corporate or Workgroup installation of Outlook.

MORE INFORMATION

There are some considerations concerning conversion from one installation type to another. The most significant of these is migrating your IMAP mail account after the conversion. There is no support for IMAP accounts in the Corporate or Workgroup version of Outlook, however there is support for POP3/SMTP accounts. Many other features, such as Net Folders and multiple Internet accounts are available.

For information about how to migrate your mail from an IMAP account to a POP3/SMTP account, please see the following article in the Microsoft Knowledge Base:

195430: OL2000: Switch from IMO to CW Does Not Transfer Account



To convert to Corporate or Workgroup, follow these steps:

  1. On the Tools menu, click Options.
  2. On the Mail Delivery tab, click Reconfigure Mail Support.
  3. In the E-mail Service Options dialog box, click Internet Only. Click Next.
  4. Click Yes when asked to confirm the change. Outlook will quit and the change will take place when you restart Outlook.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbinfo kbprb KB196983
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