Cannot Install Encarta on Windows NT 4.0-Based Computer (196929)



The information in this article applies to:

  • Microsoft Encarta Encyclopedia 99
  • Microsoft Encarta Reference Suite 99
  • Microsoft Encarta Encyclopedia 99 Concise Edition
  • Microsoft Encarta Encyclopedia Deluxe 99

This article was previously published under Q196929

SYMPTOMS

When you attempt to install Microsoft Encarta Encyclopedia 99 on a Microsoft Windows NT 4.0-based computer, you may receive one of the following error messages:

  • Cannot use derived alpha-method from Intel code.
  • Encarta Setup cannot open the file C:\Winnt\Sys32x86\Oleaut32.dll.

CAUSE

This behavior can occur if an Alpha microprocessor is installed in the computer.

MORE INFORMATION

Encarta Encyclopedia 99 contains code that is specifically designed to run only on microprocessors that are fully compliant with the Intel x86 instruction set.

Modification Type:MinorLast Reviewed:11/30/2004
Keywords:kb3rdparty kbenv kberrmsg kbprb kbsetup KB196929