IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.
SYMPTOMS
When you use the Microsoft Proxy Server 1.0 AutoDial feature on a computer
running Microsoft Small Business Server, the following error may occur
when the proxy server attempts to connect to the Internet:
12207 - Proxy Dialout Connection Failed
This error is displayed in the Web browser.
RESOLUTION
To resolve this problem, first verify that Exchange Server is not
configured for dialing out on the same modem that Proxy Server is using.
By default, Microsoft Proxy Server 1.0 will wait two minutes before
redialing after a busy signal on the initial connection and four minutes
to redial if there is no answer on the initial connection. During that
period, the error may display.
Reduce the default timeout to 30 seconds by changing the following
registry entries:
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys
And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and
Delete Information in the Registry" and "Edit Registry Data" Help topics
in Regedt32.exe. Note that you should back up the registry before you edit
it. If you are running Windows NT, you should also update your Emergency
Repair Disk (ERD).
For entry #1:
- Start Registry Editor (Regedt32.exe).
- Locate the following key in the registry:
HKEY_LOCAL_Machine\System\Current Control Set\Services\
W3Proxy\Parameters
NOTE: The above registry key is one path; it has been wrapped for
readability.
- On the Edit menu, click Add Value, and then add the following registry
value:
Value Name: BusyRetryInMinutes
Data Type: <REG_DWORD>
Value: 30 <Decimal>
For entry #2:
- Locate the following key in the registry:
HKEY_LOCAL_Machine\System\Current Control Set\Services\
W3Proxy\Parameters
NOTE: The above registry key is one path; it has been wrapped for
readability.
- On the Edit menu, click Add Value, and then add the following registry
value:
Value Name: NoAnswerRetryInMinutes
Data Type: <REG_DWORD>
Value: 30 <Decimal>
- Quit Registry Editor.
NOTE: Because these registry entries are misnamed, the value is in
seconds, not minutes. The default value for BusyRetryInMinutes is 120
seconds (decimal) and the default value for NoAnswerRetryInMinutes is 240
seconds (decimal). These entries were renamed in Proxy Server 2.0; they
are listed in the Registry Entry section of the online documentation as
BusyRetry and NoAnswerRetry.
For more information on troubleshooting AutoDial and AutoDisconnect
problems see the following Knowledge Base article:
181407
Troubleshooting Proxy 2.0 RAS AutoDial and AutoDisconnect