XADM: Mailbox Receives Duplicate Messages after Server is Moved (196895)

The information in this article applies to:

Microsoft Exchange Server 5.5

This article was previously published under Q196895

SYMPTOMS

If you use the Move Server Wizard to move a Microsoft Exchange Server computer to a different site, and then you send a message to both a distribution list (DL) and a mailbox that is a member of the DL, the mailbox may receive the message twice.

CAUSE

The information store does not properly prevent duplicate messages after a server has been moved using the Move Server Wizard.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

   File Name    Version
   -----------------------
   Gapi32.dll   5.5.2418.0
   Mdbmsg.dll   5.5.2418.0
   Store.exe    5.5.2418.0

STATUS

Microsoft has confirmed this to be a problem in the Move Server Wizard component of Microsoft Exchange Server version 5.5.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbQFE KB196895