Total Nick (Alias) Collisions Counter Not Incremented Properly (196893)

The information in this article applies to:

Microsoft Commercial Internet System 2.0
Microsoft Exchange Server 5.0 SP1

This article was previously published under Q196893

SYMPTOMS

When you attempt to connect to a computer that is running Chat Server with an alias that is already in use, an error message is displayed indicating that the alias is in use, but the Total Nick (Alias) Collisions counter is not incremented.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

   Component: Chat Server

   File Name     Version
   ------------------------
   Chatsvc.exe   5.5.2406.0

STATUS

Microsoft has confirmed this to be a problem in the Chat Server program that is included with Microsoft Commercial Internet System version 2.0 and Microsoft Exchange Server version 5.5 Service Pack 1.

Modification Type:	Major	Last Reviewed:	10/22/2003
Keywords:	kbbug kbfix kbQFE KB196893