OL2000: No Schedule+ Icon on Outlook Toolbar (196866)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q196866


IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

If you use Microsoft Schedule+ 95 as your primary calendar, you may not see a Schedule+ icon on the Outlook toolbar.

CAUSE

This may occur if you install Schedule+ with Microsoft Office 95, and not with the Microsoft Exchange Client, version 4.0.

RESOLUTION

Edit the Windows Registry and enable the Schedule+ button on the Outlook toolbar.

NOTE: You must have Schedule+ properly installed and working on the same computer as Outlook for these procedure to resolve the problem.

Set Schedule+ 95 as Your Primary Calendar

  1. On the Tools menu, click Options.
  2. Click Calendar Options and click to select "Use Microsoft Schedule+ 95 as my primary calendar."
  3. Click OK twice to close all dialog boxes and then quit Outlook.
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

Edit the Registry to Place the Schedule+ Button on the Outlook Bar

  1. Click Start, point to Find, and then click Files Or Folders.
  2. In the Named box, type msspc32.dll, and click Find Now. Make a note of the file location, and on the File menu, click Close to close the Find File dialog box. If you have duplicate files, use the one with the latest date.
  3. Click Start, and then click Run.
  4. In the Open box, type regedit, and click OK to run the Windows Registry Editor.
  5. Browse to the following registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions

    In the Name list, find Schedule+ and check that the Data value matches your path to the msspc32.dll file. For example, your value should be similar to the following where <your path> is the actual path:

    4.0;C:\<your path>\msspc32.dll;2;01000000000001

  6. If your registry does not have this value, on the Edit menu, point to New and click String Value to create a Name of Schedule+ and a Value of:

    4.0;C:\<your path>\msspc32.dll;2;01000000000001

    If your registry has an incorrect path, click to select the Schedule+ Name and on the Edit menu, click Modify to change the Value information.
  7. On the Registry menu, click Exit to close the Registry Editor.
  8. Restart Outlook.
If these steps do not work, you may not have a proper installation of Schedule+. Remove Schedule+ and Outlook using the Add/Remove Programs icon in Control Panel. Reinstall Schedule+ and then Outlook. In Outlook, turn on Schedule+ as your primary calendar. If the Schedule+ button does not appear on the Outlook toolbar, repeat the steps above for editing the registry entry.

REFERENCES

For more information about backing up the system registry, please see the following article in the Microsoft Knowledge Base:

135120 : Configuration Backup Tool for Backing Up the Registry

Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbprb KB196866
©2003 Microsoft Corporation. All rights reserved.