Error Message When You Click About Internet Explorer (196806)
The information in this article applies to:
- Microsoft Internet Explorer 4.01 for Windows NT 4.0 SP 1
- Microsoft Internet Explorer 4.0 for Windows NT 4.0
This article was previously published under Q196806 SYMPTOMS
When you click About Internet Explorer on the Help menu in Internet
Explorer, you may receive one of the following error messages:
Internet Explorer cannot open the Internet site
RES://shdocvw.dll/about.dlg
Invalid Argument
-or-
Internet Explorer cannot open the Internet site
res://C:\WINNT\System32\mshtml.dll/find.dlg
Invalid argument
Note that this issue may not occur for all of the different users who may
log on to your computer.
CAUSE
This issue can occur if you installed Internet Explorer version 4.0, 4.01,
or 4.01 Service Pack 1 for Windows NT 4.0, but you did not install the
Windows Desktop Update component.
RESOLUTION
To work around this issue,
log on to your computer with a new profile, start Internet Explorer, and
then click About Internet Explorer on the Help menu. To create a new
profile, use the following steps:
- Log on as the Administrator of the local computer.
- In the Winnt\Profiles folder, rename or delete the user's profile
folder.
- Restart your computer, and then log on as the user.
| Modification Type: | Major | Last Reviewed: | 10/13/2003 |
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| Keywords: | kbenv kberrmsg kbprb KB196806 |
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