Org Chart Fails to Open When Called from Office Application (196747)


The information in this article applies to:

  • the operating system: Microsoft Windows NT 4.0
  • Microsoft Office 97 for Windows
This article was previously published under Q196747

SYMPTOMS

When you attempt to open an Organization Chart from within Microsoft PowerPoint, Microsoft Word, or Microsoft Excel, you may receive the following error message and you will be unable to continue with the application:
Unable to load MS Organizational Chart.
Press F1 for Help.
The Terminal Server client session may become unresponsive at this point.

RESOLUTION

To resolve this issue, see the following article in the Microsoft Knowledge Base:

215358 GetWindowsDirectory May Return Incorrect Data

Modification Type:MajorLast Reviewed:12/11/2001
Keywords:kbprb KB196747
©2002 Microsoft Corporation. All rights reserved.