Cannot Start Windows NT on Computer with IBM ServRaid Adapter (196694)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0

This article was previously published under Q196694

SYMPTOMS

After you install Windows NT 4.0 on an extended partition on a computer using an IBM ServRaid adapter, you may receive the following error message when you restart the computer:

Cannot find the operating system files.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Modification Type:MajorLast Reviewed:6/24/2004
Keywords:kbbug kberrmsg kbfix KB196694