OL2000: "Mark My Comments" Doesn't Work with Plain Text or WordMail (196493)


The information in this article applies to:

  • Microsoft Outlook 2000
  • Microsoft Word 2000
This article was previously published under Q196493

SYMPTOMS

When you use Microsoft Outlook to forward or reply to a mail message, your comments or annotations to the original message are not marked with your name, initials, or other characters that you specified.

CAUSE

The "Mark my comments" feature only works when the original message is in the HTML or Microsoft Outlook Rich Text format.

RESOLUTION

Outlook uses the format originally applied to the message when you reply to it or forward it. To change your original message format, follow these steps:

  1. On the Tools menu, click Options.
  2. On the Mail Format tab, select either HTML or Microsoft Outlook Rich Text in the "Send in this message format" list, and click OK.
To enable the "Mark my comments" feature, follow these steps:

  1. On the Tools menu, click Options.
  2. On the Preferences tab, click E-mail Options.
  3. Under "On replies and forwards," click to select the "Mark my comments with" check box, and type your name, initials, or any other identifier.
  4. Click OK twice to close the Options dialog box.
NOTE: If you use Microsoft Word to edit e-mail messages or if you have selected plain text as the message format, the "Mark my comments with" setting is unavailable in E-mail Options.
Modification Type:MajorLast Reviewed:5/20/2003
Keywords:kbprb KB196493
©2002 Microsoft Corporation. All rights reserved.