Small Business Server Setup Stops Responding During DHCP Setup (196441)
The information in this article applies to:
- Microsoft BackOffice Small Business Server 4.0
- Microsoft BackOffice Small Business Server 4.0a
This article was previously published under Q196441 SYMPTOMS
The installation of Microsoft Small Business Server may stop responding
(hang) during the installation of the DHCP server. The server will become
completely unresponsive and will need to be restarted.
CAUSE
This problem may occur if, during the detection of the installed modems,
the user chose to replace the detected modem driver with a driver from an
OEM-provided CD. The problem should not occur if the driver is on a floppy
disk. The initial installation of Microsoft Small Business Server begins
with an unattended installation of Windows NT Server. During this portion
of the installation, the Microsoft Windows NT source files must be present
at all times. If you remove the Small Business Server CD during the
installation, the setup may fail.
RESOLUTION
To work around this problem, restart the server and allow it to restart the
graphic portion of setup. During the modem detection phase of setup, either
leave the modem as a standard modem, or copy the driver file from the OEM
driver CD to a floppy and install the driver from the floppy disk. If you
decide to leave the modem as a standard modem, after setup completes, use
the Modem tool in Control Panel to change the driver. You can use the OEM
driver CD at this point. The use of the CD causes a problem only during
setup.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Small Business
Server Versions 4.0 and 4.0a.
| Modification Type: | Major | Last Reviewed: | 10/3/2003 |
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| Keywords: | kbbug kbnofix KB196441 |
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