OL2000: (IMO) Error Importing PAB Entries from .mmf File (196430)

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When attempting to import a Microsoft Mail 3.x (.mmf) file into Microsoft Outlook using the Internet Mail Only (IMO) installation, you may receive the following error message:

Error Importing the PAB entries from file <path:\file name> [80040102]

CAUSE

This error message occurs when you have selected the option to import the Personal Address Book (PAB). The IMO installation of Outlook supports the Windows Address Book (WAB) rather than the PAB.

RESOLUTION

You cannot import the PAB entries into the WAB. To import the mail messages without receiving the error message, click to clear the "Import personal address book entries" check box on the Import Mail Data dialog box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.