XCLN: Microsoft Importer for cc:Mail Archive Fails During Setup (196387)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q196387

SYMPTOMS

The Microsoft Importer for cc:Mail Archives may fail with an error indicating that it could not load the Advpack.dll file.

CAUSE

Windows 95 does not contain the files required for the cc:Mail Archive Importer setup to complete.

RESOLUTION

In order for the cc:Mail Archive Importer setup program to complete on Windows 95 systems, users must first install Internet Explorer 4.x or higher.

The installation of the Microsoft Importer for cc:Mail Archives will work on the following platforms:

  • Windows NT 4 (any build version)
  • Windows 2000
  • Windows 98
  • Windows 95 with Internet Explorer 4.x or higher installed
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug KB196387
©2004 Microsoft Corporation. All rights reserved.