Starts Here: Desktop Flashes After Load (196353)


The information in this article applies to:

  • MSPRESS Microsoft Internet Explorer 4 Starts Here Deluxe Learning Edition ISBN 1-57231-882-1
  • MSPRESS Microsoft Windows 98 Starts Here ISBN 1-57231-698-5
This article was previously published under Q196353

SYMPTOMS

After the introduction to a lesson has finished loading, the entire desktop may begin to flash repeatedly.

CAUSE

This behavior occurs in the following situations:

  • On some laptop computers, this behavior occurs if the color palette is set to 256 colors (or 8-bit color depth.)
  • On some laptop computers, this behavior occurs if you have the beta version of the Microsoft Windows Media Player version 2.1 installed.

WORKAROUND

To work around this behavior, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click the Display icon.
  3. In the Display Properties dialog box, click the Settings tab.
  4. Make sure that the Color Palette is set to 65536 colors or higher.
  5. Click OK.
  6. In Control Panel, double-click the Add/Remove Programs icon.
  7. Search for the Media Player 2.1 Beta option in the list of installed programs.
  8. If the Media Player 2.1 Beta option exists, select it, and then click Add/Remove. Follow any prompts you see on the screen to remove this program.
  9. Close Control Panel.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article.
Modification Type:MajorLast Reviewed:12/9/2000
Keywords:kbdisplay kbprb KB196353
©2002 Microsoft Corporation. All rights reserved.