VeriSign Certificates May Fail With CIPM on NT 4.0 SP3 (196318)

The information in this article applies to:

Microsoft Site Server 3.0 Commerce Edition

This article was previously published under Q196318

SYMPTOMS

VeriSign certificates do not work as expected when Commerce Interchange Pipeline Manager (CIPM) is installed on a computer running Microsoft Windows NT version 4.0 Service Pack 3 (SP3). When you receive an EDI certificate from VeriSign, you may not be able to import the certificate and it is not possible to select the certificate in any of the Commerce Interchange Pipeline Manager components due to certificate chain verification failing.

CAUSE

This is a known issue with the Xenroll.dll file included with Windows NT 4.0 SP3. If a root Certificate Authority (CA) already exists in the current user store, it is not installed on the local computer store as expected.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT version 4.0. For more information, please see the following article in the Microsoft Knowledge Base.

ARTICLE-ID: 152734
TITLE : How To Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0 SP3. This problem was first corrected in Windows NT 4.0 Service Pack 4.

Modification Type:	Minor	Last Reviewed:	7/13/2004
Keywords:	kbbug kbfix KB196318