Err Msg: HH Caused an Invalid Page Fault in Module Itss.dll... (196067)


The information in this article applies to:

  • Microsoft Windows 98
This article was previously published under Q196067
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

When you click the Index tab in Windows 98 Help, you may receive the following error message:
HH caused an invalid page fault in module ITSS.DLL at 015f:7d0d1cb3

or

Windows 98 Help does not open.

CAUSE

This behavior can occur if the Hh.dat file is damaged.

RESOLUTION

To resolve this behavior, delete the Hh.dat file from the Windows folder, and then quit Windows Help. To do so, follow these steps:

  1. Click Start, point to Find, and then click Files Or Folders.
  2. In the Named box, type hh.dat, and then click Find Now.
  3. Right-click the Hh.dat file, click Delete, and then click Yes.
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kberrmsg kbInvalidPageFault kbprb KB196067
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