OL98: ErrMsg: "Profile name is not valid" Starting Windows (195973)


The information in this article applies to:

  • Microsoft Outlook 98
This article was previously published under Q195973

SYMPTOMS

When starting Microsoft Outlook 98, you may receive the following error message:
This profile name is not valid. Select a different profile name.

CAUSE

Symantec WinFax Pro is in the Windows startup menu.

MORE INFORMATION

In Winfax Pro, you can remove the conflicting programs from the startup group, or you can disable it from using the exchange profile.

Remove WinFax Pro from the Startup Items folder

  1. Right-click Start, and then click Open.
  2. Double-click Programs.
  3. Double-click Startup.
  4. Right-click the WinFax Pro shortcut, and then click Delete.
  5. Close all open windows, and then restart the computer.

Disable the Profile

For more information on disabling Symantec WinFax profiles see the following article in the Microsoft Knowledge Base:

189929 OL98: (CW) Outlook Prompts for Profile at Startup

WinFax Pro is manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:8/4/1999
Keywords:kberrmsg kbprb KB195973
©2002 Microsoft Corporation. All rights reserved.