XADM: Unable to Install Internet News Service (195968)


The information in this article applies to:

  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5
This article was previously published under Q195968

SYMPTOMS

When you install the Newsfeed Connector for the first time, the Setup Wizard may fail when you click Next after you try to select the Administrator account. The following error message is then displayed:
Client operation failed.
Microsoft Exchange Server Information Store
ID no: 80070057-0501-80070057
If you click OK, you will return you to the wizard but will be unable to progress. Clicking Cancel will stop the Wizard and remove the Internet News Service.

CAUSE

The public information store has been removed from this Exchange Server computer.

WORKAROUND

To work around this problem and successfully install the Internet News Service, perform the following steps:

  1. Start the Microsoft Exchange Server Administrator program.
  2. On the File menu, click New Other, then click Information Store.
  3. Select Public in the Information Store type section of the New Information Store dialog box, and then click OK.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB195968
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