XFOR: SBS Error: Mt.exe Unable to Locate Dll (195824)



The information in this article applies to:

  • Microsoft Exchange Server 5.0

This article was previously published under Q195824

SYMPTOMS

Microsoft BackOffice Small Business Server 4.0 customers may install the MS Mail Connector by running setup for Exchange Server and choosing Add/Remove components. When you attempt to start the MS Mail Connector Interchange service or when you restart, the following error message may be displayed:
The dynamic link library address.dll can not be found in the specified path

C:\Exchsrvr\connect\msmcon\bin;.;C:\winnt\system32;C:\winnt\system;C:\wi nnt;C:\winntsystem32;C:\winnt;C:\mssql\binn.
Clicking OK will result in the following error message being displayed:
Could not start the MS Mail Connector Exchange service on
\\<computername>. Error 2186 The service is not responding to the
control function.

CAUSE

When you install the MS Mail Connector, the setup program does not install a copy of Address.dll to the Exchsrvr\Connect\Msmcon\Bin subdirectory.

WORKAROUND

To work around this problem, perform the following steps:

  1. Copy the Address.dll file from one of the following locations:

    Exchsrvr\Connect\Msexcimc\Bin

    -or-

    On the BackOffice Small Business Server disc1, go to Exchange\Setup\I386\Connect\Msexcimc\Bin\Address.dll
  2. Place the new Address.dll file in the following location:

    Exchsrvr\Connect\Msmcon\Bin

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB195824