XCLN: Unexpected Behavior Downloading Global Address List with Exchange Client (195808)


The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0
This article was previously published under Q195808

SUMMARY

When downloading the offline Address Book (OAB) from a Microsoft Exchange Server computer using the Microsoft Exchange Client, the global address list may not be downloaded correctly. Instead, another Address Book container or Address Book view may be downloaded.

MORE INFORMATION

This behavior is by design.

This situation occurs when all of the following conditions are met:

  • The client version is earlier than Exchange Client 5.0 Service Pack 1.
  • The Microsoft Exchange Server 5.0 or later computer is configured to use multiple Address Books in the OAB.
  • The global address list is included as one of the Address Books in the OAB.
As an example, assume the following two containers are added to the OAB under the DS Site Configuration container:

Global Address List
Recipients

In this situation, Exchange Client 4.0 or 5.0 will download the Recipients container, instead of the global address list.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbinfo KB195808
©2004 Microsoft Corporation. All rights reserved.