Err Msg: Your System Is Missing the Required Setup Engine (195756)
The information in this article applies to:
- Microsoft Encarta Encyclopedia 99
- Microsoft Encarta Reference Suite 99
- Microsoft Encarta Encyclopedia 99 Concise Edition
- Microsoft Encarta Encyclopedia Deluxe 99
This article was previously published under Q195756 SYMPTOMS
When you attempt to install the Microsoft Reference Troubleshooters
from one of the products listed earlier in this article, you may receive
the following error message:
Your system is missing the required Setup engine.
CAUSE
This behavior can occur if you do not have a Web browser installed on
your computer.
NOTE: To install the Microsoft Reference Troubleshooters, you must have Microsoft Internet Explorer 3.02 or later installed on your computer.
RESOLUTION
To resolve this issue, install Internet Explorer 4.0 or the ActiveX
distribution files from the Installation and Resources CD-ROM for the
program, and then install the Microsoft Reference Troubleshooters. To do
this, use the appropriate method.
Installing Internet Explorer 4.0- Insert the Installation and Resources CD-ROM for your program into
your CD-ROM drive. Press and hold down the SHIFT key when you
insert the CD-ROM to prevent the program from starting
automatically.
- Double-click the My Computer icon on the desktop.
- Right-click the CD-ROM drive containing the Installation and
Resources CD-ROM, and then click Explore.
- Double-click the Ie4 folder.
- Double-click the Ie4setup.exe file, and then follow the
instructions on the screen to install Internet Explorer.
NOTE: If you are prompted to restart the computer, do so. - Install the Microsoft Reference Troubleshooters.
Installing the ActiveX Distribution Files
To install the ActiveX distribution files from the Installation and
Resources CD-ROM, follow these steps:
- Insert the Installation and Resources CD-ROM for your program into
your CD-ROM drive. Press and hold down the SHIFT key when you
insert the CD-ROM to prevent the program from starting
automatically.
- Click Start, and then click Run.
- In the Open box, type the following line, and then click
OK:
<cdrom>:\aref\system\axdist.exe
where <cdrom> is the letter of your CD-ROM drive. - Follow the instructions on the screen to install the ActiveX
distribution files.
- Install the Microsoft Reference Troubleshooters.
Modification Type: | Minor | Last Reviewed: | 11/30/2004 |
---|
Keywords: | kbenv kberrmsg kbprb KB195756 |
---|
|