Word 97 Err Msg: Word Cannot Find or Run the Application (195749)



The information in this article applies to:

  • Microsoft Bookshelf 98 for Windows
  • Microsoft Bookshelf 99
  • Microsoft Word 97 for Windows

This article was previously published under Q195749

SYMPTOMS

When you attempt to use the Define feature in Microsoft Word 97, you may receive the following error message:
Word cannot find or run the application.

CAUSE

This behavior can occur if all of the following conditions are true:
  • You install Microsoft Bookshelf 99 over an existing version of Microsoft Bookshelf 98 for Windows.
  • When Bookshelf 99 Setup prompts you to remove the existing 98 version, you choose to keep the existing version.
  • After Bookshelf 99 Setup is complete, you remove Bookshelf 99.

RESOLUTION

To resolve this issue, remove Bookshelf 98, and then reinstall Bookshelf 99.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbbug kberrmsg kbinterop kbnofix KB195749