Err Msg: Error 709: Cannot Establish the Dial-Up Networking... (195685)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows 95
- Microsoft Windows 98
This article was previously published under Q195685
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.
SYMPTOMS
When you dial into a Remote Access Services (RAS) server from a Windows
95/98 Dial-Up Networking client, you may be prompted to change your
password. When you attempt to do so, you may receive one of the following
error messages:
Error 709: Cannot establish the Dial-Up Networking session. Check your
server type settings in the properties of the connection, and try the
connection again.
No domain server was available to validate your password.
CAUSE
This behavior can occur if the wrong user credentials are being passed to
the Windows NT server.
RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys
And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and
Delete Information in the Registry" and "Edit Registry Data" Help topics
in Regedt32.exe. Note that you should back up the registry before you edit
it. If you are running Windows NT, you should also update your Emergency
Repair Disk (ERD).
To work around this behavior, use either of the following methods:
Method 1
Leave the user name, password, and domain name blank when you create a
phone book entry for dialing into the Windows NT server. This ensures that
you are prompted for those credentials.
Method 2
Using Registry Editor, add the Domain string value with a value data of
<domain name>, where <domain name> is the domain server validating your
credentials, to the following registry key
HKEY_CURRENT_USER\RemoteAccess\Profile\<connection name>
where <connection name> is the name of the Dial-Up Networking connection
you are using.
NOTE: If the User string value is not in the registry key, add it with
a value data of <username>, where <username> is the name you use to log on
to the domain server.
| Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
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| Keywords: | kbDialUp kberrmsg kbprb KB195685 |
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