PRB: SP4 Detects BackOffice Small Business Server (195551)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft BackOffice Small Business Server 4.0
  • Microsoft BackOffice Small Business Server 4.0a
  • Microsoft Windows NT Workstation 4.0

This article was previously published under Q195551

SYMPTOMS

After completing the installation of Windows NT Service Pack 4, you receive a pop-up message stating that Microsoft BackOffice Small Business Server has been detected, even though you may be running Windows NT Server 4.0 or Windows NT Workstation 4.0

CAUSE

This problem occurs because, when Update.exe from Service Pack 4 runs, it checks to see if the HKEY_LOCAL_MACHINE\Software\SmallBusiness registry key exist.

If this key does exist, Update.exe then tries to determine whether it is BackOffice Small Business Server v4.0 or v4.0a.

However, if you have installed the Small Business Server Signup Server or if the Windows NT computer is a member of a Small Business Server domain, the registry key mentioned above exist.

RESOLUTION

To resolve this problem, click OK to complete the update. This message will not happen each time you restart. It happens only when applying the service pack.

Modification Type:MajorLast Reviewed:5/14/2003
Keywords:kbprb KB195551