WD97: Page Setup Not Available on File Menu (195383)


The information in this article applies to:

  • Microsoft Word 97 for Windows
This article was previously published under Q195383

SYMPTOMS

The Page Setup command (on the File menu) is not available.

CAUSE

The Page Setup command is not available when any of the following conditions is true:
  • You do not have a printer driver selected in Windows Control Panel.
  • The installed printer driver is damaged or corrupted.
  • The insertion point is inside a frame. Frames cannot span multiple pages.
  • The document is protected for forms. With the exception of completing an online form, you cannot make changes to the document.
  • The insertion point is inside a text box or callout. The text box and callout are objects that do not have page properties.
  • You are in-place editing in the Equation Editor or WordArt. Equation Editor and WordArt do not have page properties.

RESOLUTION

To resolve this problem, use the appropriate method for your situation.
  • Select a printer driver.
  • Remove and reinstall the printer driver.
  • Move the insertion point outside of the frame.
  • Unprotect the document.
  • Move the insertion point outside of the textbox or callout.
  • Close WordArt or Equation Editor.
Modification Type:MajorLast Reviewed:11/14/2000
Keywords:kbprb KB195383
©2002 Microsoft Corporation. All rights reserved.