XADM: Popup Error in Exchange Admin When Attempting to View Property Page for Internet Newsgroups Root Folder (195363)
The information in this article applies to:
- Microsoft Exchange Server 5.5
- Microsoft Exchange Server 5.5 SP1
- Microsoft Exchange Server 5.5 SP2
This article was previously published under Q195363 SYMPTOMS
When you attempt to view the property pages of the Internet Newsgroup root
folder, no property pages will be displayed and the following pop-up error
message may be displayed:
The object cannot be found in the directory. This may be because
replication has not completed.
Microsoft Exchange Directory
ID no: c1010aae
CAUSE
The Exchange Server Administrator program inappropriately attempted to
Look up the folder in a remote Exchange Server computer's directory. The
Internet Newsgroup folder is a special type of folder which does not have a
directory object. This pop-up error message occurs when the Exchange Server
computer that the Exchange Server Administrator program is running on
points to a different server in the site as the Public Folder hierarchy
server. To view which server is being pointed to, perform the following
steps:
- In the Exchange Server Administrator program, click <orgname>, click
<sitename>, and then click Configuration.
- In Configuration, click Servers, click <localsvrname>, and click Private
Information Store.
- On the File menu, click Properties, and then click the General tab to
view the Public folder server list box.
If this list box contains a name other than the local server name that the
Exchange Server Administrator program is focused on, then this pop-up error
message would be displayed when you attempt to view the Internet Newsgroups
folder.
NOTE: This pop-up error message is a generic error. It could occur under
other circumstances and should be interpreted literally under most other
circumstances.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes
or later:
Component: Administrator Program
File Name Version
-----------------------
Admin.exe 5.05.2431.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbbug kbfix kbQFE KB195363 |
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